Terms and Conditions

Last Updated: 2025

Welcome to Navigation Technology India Pvt Ltd. These Terms and Conditions govern your use of our website [Insert Website URL], the purchase of our navigation products, and the subscription to our telematics services.

By accessing this website or purchasing our products, you agree to be bound by these terms. If you do not agree, please do not use our services.


1. Eligibility

To use our platform and purchase products, you must be at least 18 years of age and legally competent to enter into a contract under the Indian Contract Act, 1872. If you are registering on behalf of a business entity, you represent that you have the authority to bind that entity to these terms.

2. Product Sales and Information

  • Accuracy: We strive to ensure that all product descriptions (GPS trackers, Dashcams, etc.) and prices are accurate. However, errors may occur. In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price.

  • AIS 140 Compliance: For products labeled as “AIS 140 Compliant,” we guarantee they meet current MoRTH standards at the time of sale. Responsibility for RTO registration lies with the vehicle owner unless otherwise stated.

3. Subscription Services (SaaS)

  • Service Availability: Navigation and tracking services depend on GPS satellite signals and cellular networks. We are not liable for service interruptions caused by atmospheric conditions, terrain, or network provider outages.

  • License: We grant you a non-transferable, limited license to access our tracking dashboard for the duration of your paid subscription.

  • Usage: You agree not to reverse-engineer our software or use the services for any illegal activities, including unauthorized tracking of individuals.

4. Payments and Billing

  • Pricing: All prices are inclusive/exclusive of GST as mentioned on the checkout page.

  • Renewals: Subscription fees for tracking platforms are billed [Monthly/Annually]. Failure to pay renewal fees will result in the suspension of tracking services and data history access.

  • Late Fees: We reserve the right to charge interest on overdue payments at the rate of [e.g., 1.5%] per month.

5. Shipping and Returns

  • Delivery: We aim to deliver products across India within [e.g., 5-7] business days. Risk of loss passes to you upon delivery to the carrier.

  • Cancellations: Per the Consumer Protection (E-commerce) Rules, 2020, you may cancel an order before dispatch without penalty.

  • Returns: Returns are accepted for manufacturing defects within [e.g., 7 days] of delivery. Devices that have been tampered with or improperly installed are not eligible for a refund.

6. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy.

  • Data Collection: By using our GPS devices, you consent to the collection of location data, speed, and vehicle diagnostics.

  • DPDP Act 2023 Compliance: We process personal data only for specified purposes. You have the right to access, correct, or request the deletion of your data by contacting our Grievance Officer.

7. Limitation of Liability

To the maximum extent permitted by Indian law, Navigation Technology India Pvt Ltd shall not be liable for any indirect, incidental, or consequential damages (including loss of profits or vehicle theft) arising from the use or inability to use our products. Our total liability is limited to the amount paid by you for the specific product or service in question.

8. Intellectual Property

All content on this website, including logos, text, and software code, is the property of Navigation Technology India Pvt Ltd and is protected by Indian copyright and trademark laws.

9. Governing Law and Dispute Resolution

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi.

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